--- title: "Privacy Policy | Novopro Fire Protection" description: "How Novopro Fire Protection Ltd collects, uses and stores your personal data under UK GDPR." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": "Organization", "@id": "/#organization", "name": "Novopro Fire Protection Ltd", "alternateName": "Novopro Fire Protection", "url": "/", "logo": "/__l5e/assets-v1/85b35ff4-3201-4053-94ae-8d4a67cdd7d0/logo.png", "telephone": "01202 012290", "email": "hello@novopro.services", "founder": { "@type": "Person", "name": "James Cooper" }, "address": { "@type": "PostalAddress", "streetAddress": "267 Holdenhurst Road", "addressLocality": "Bournemouth", "addressRegion": "Dorset", "postalCode": "BH8 8BZ", "addressCountry": "GB" }, "areaServed": [ "Bournemouth", "Poole", "Christchurch", "Wimborne Minster", "Ferndown", "Blandford Forum", "Dorchester", "Weymouth", "Dorset", "Hampshire", "Wiltshire" ], "knowsAbout": [ "Fire Doors", "Fire Compartmentation", "Fire Door Inspections", "Block Maintenance", "Carpentry", "General Building", "Roofing", "Plumbing", "Decorating" ], "sameAs": [ "https://maps.app.goo.gl/tRQHdKvdTvAFHHiF6" ], "contactPoint": { "@type": "ContactPoint", "telephone": "01202 012290", "contactType": "customer service", "areaServed": "GB", "availableLanguage": [ "English" ] } }, { "@context": "https://schema.org", "@type": "WebSite", "@id": "/#website", "name": "Novopro Fire Protection", "url": "/", "publisher": { "@id": "/#organization" }, "inLanguage": "en-GB" }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://novopro-fire.co.uk/" }, { "@type": "ListItem", "position": 2, "name": "Privacy Policy", "item": "https://novopro-fire.co.uk/privacy-policy" } ] } ] --- Bournemouth, Dorset [hello@novopro.services](mailto:hello@novopro.services) Open 7 days 8:00am – 4:30pm Firequal Qualified [![Novopro Fire Protection](/__l5e/assets-v1/85b35ff4-3201-4053-94ae-8d4a67cdd7d0/logo.png)](/) [Services](/services) [Service Areas](/service-areas) [Our Work](/our-work) [About](/about) [Reviews](/reviews) [Contact](/contact) [01202 012290](tel:+441202012290)[Request Survey](/contact) 1. [Home](/) 2. Privacy Policy Legal # Privacy Policy Last updated: 11 June 2026 ## 1\. Who We Are Novopro Fire Protection Ltd ("we", "us", "our") is a building contractor registered in England and Dorset (Company No. 17225932), based in Bournemouth, Dorset. We are the data controller responsible for any personal data you share with us. Our full registered office address is available on request and on our Companies House record. ## 2\. What We Collect When you enquire via our contact form, by phone or by email, we collect: your name, phone number, email address, project postcode and any details you give us about the work you want carried out. We do not collect payment card data through this website. ## 3\. Why We Use It We use your data solely to respond to your enquiry, arrange a site survey, issue a written quote and, if you become a client, manage your project and aftercare. We do not sell, rent or share your data with third parties for marketing. ## 4\. Lawful Basis We process your data under "legitimate interests" (responding to enquiries you initiated) and, where you become a client, "performance of a contract". ## 5\. How Long We Keep It Enquiry data is retained for up to 24 months from your last contact. Client project records are retained for 7 years to meet HMRC and statutory warranty obligations. ## 6\. Who Has Access Your data is accessible only to authorised Novopro staff working on your enquiry or project. We use reputable processors for email, accounting and project management, all bound by UK GDPR-compliant data processing terms. ## 7\. Your Rights You have the right to access, rectify or request deletion of your personal data, to restrict processing, and to lodge a complaint with the Information Commissioner's Office (ico.org.uk). To exercise any right, email [hello@novopro.services](mailto:hello@novopro.services). ## 8\. Cookies This website uses only essential cookies required for the site to function and anonymous analytics. We do not use advertising cookies or share device data with ad networks. ## 9\. Changes We may update this policy. The "Last updated" date above will always show the current version. ## 10\. Contact Questions about your data: [hello@novopro.services](mailto:hello@novopro.services) or 01202 012290. [Return to homepage](/) · [Terms & Conditions](/terms-conditions) ![Novopro Fire Protection](/__l5e/assets-v1/85b35ff4-3201-4053-94ae-8d4a67cdd7d0/logo.png) Compliance, refurbishment and property maintenance for managing agents, local authorities, housing providers and commercial clients across Dorset, Hampshire and Wiltshire. Firequal-qualified fire door installation, inspection and compartmentation. [01202 012290](tel:+441202012290)[hello@novopro.services](mailto:hello@novopro.services) 267 Holdenhurst Road, Bournemouth, BH8 8BZ #### EXPLORE - [Services](/services) - [Service Areas](/service-areas) - [Our Work](/our-work) - [About](/about) - [Reviews](/reviews) - [Contact](/contact) #### SERVICES - [Fire Doors](/services/fire-doors "Fire Doors: Bournemouth & Dorset") - [Fire Compartmentation](/services/fire-compartmentation "Fire Compartmentation: Bournemouth & Dorset") - [Fire Door Inspections](/services/fire-door-inspections "Fire Door Inspections: Bournemouth & Dorset") - [Block Maintenance](/services/block-maintenance "Block Maintenance: Bournemouth & Dorset") - [Carpentry](/services/carpentry "Carpentry: Bournemouth & Dorset") - [General Building](/services/general-building "General Building: Bournemouth & Dorset") #### SERVICE AREAS - [Bournemouth](/service-areas/bournemouth "Fire-door & block maintenance in Bournemouth") - [Poole](/service-areas/poole "Fire-door & block maintenance in Poole") - [Christchurch](/service-areas/christchurch "Fire-door & block maintenance in Christchurch") - [Wimborne Minster](/service-areas/wimborne-minster "Fire-door & block maintenance in Wimborne Minster") - [Ferndown](/service-areas/ferndown "Fire-door & block maintenance in Ferndown") - [Blandford Forum](/service-areas/blandford-forum "Fire-door & block maintenance in Blandford Forum") - [Dorchester](/service-areas/dorchester "Fire-door & block maintenance in Dorchester") - [Weymouth](/service-areas/weymouth "Fire-door & block maintenance in Weymouth") - [Dorset](/service-areas/dorset "Fire-door & block maintenance in Dorset") - [Hampshire](/service-areas/hampshire "Fire-door & block maintenance in Hampshire") - [Wiltshire](/service-areas/wiltshire "Fire-door & block maintenance in Wiltshire") © 2026 Novopro Fire Protection Ltd. Company No. 17225932. All rights reserved. [Privacy Policy](/privacy-policy)[Terms & Conditions](/terms-conditions)[Cookie Policy](/cookie-policy)Open 7 days 8:00am – 4:30pm [Call Now](tel:+441202012290)[Get Estimate](/contact) We use essential cookies to run this site, and optional cookies only with your consent. [Cookie Policy](/cookie-policy). AcceptReject