--- title: "Plumber Bournemouth | Block & Commercial Plumbing Dorset | Novopro" description: "Communal and demised plumbing repair across blocks and commercial premises in Bournemouth, Poole and Dorset. Leak chasing, tanks, soil stacks, taps. 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Isolation first, full repair scheduled subject to parts availability." } }, { "@type": "Question", "name": "Are you Gas Safe registered?", "acceptedAnswer": { "@type": "Answer", "text": "No: we don't hold Gas Safe registration. Boiler and gas work is referred to a partner Gas Safe engineer who works alongside us on combined plumbing-and-gas jobs. Water-side plumbing is fully in-house." } }, { "@type": "Question", "name": "Do you do tank cleaning and chlorination?", "acceptedAnswer": { "@type": "Answer", "text": "Yes: annual cleaning and chlorination to L8 ACoP, with records retained for the responsible person's water-hygiene file." } }, { "@type": "Question", "name": "Can you handle soil-stack work?", "acceptedAnswer": { "@type": "Answer", "text": "Yes: cast-iron and uPVC repair, joint re-sealing, AAV and re-routing. Where the stack penetrates a compartment line, the fire collar is replaced to maintain the seal." } }, { "@type": "Question", "name": "What's your minimum charge?", "acceptedAnswer": { "@type": "Answer", "text": "Half-day minimum on reactive visits, with parts charged at cost-plus-handling. Defined-scope work (e.g. supply and install a cylinder) is fixed-price." } }, { "@type": "Question", "name": "Do you cover out-of-hours emergencies?", "acceptedAnswer": { "@type": "Answer", "text": "No: Novopro does not currently offer out-of-hours or emergency call-outs. Enquiries received outside working hours (8:00am to 4:30pm, seven days a week) are actioned the next working day." } }, { "@type": "Question", "name": "Do you fit unvented cylinders?", "acceptedAnswer": { "@type": "Answer", "text": "Yes: unvented installation by a G3-qualified installer, with notification to building control as required by Part G." } }, { "@type": "Question", "name": "Can you handle a kitchen or bathroom refurbishment?", "acceptedAnswer": { "@type": "Answer", "text": "Yes: coordinated with our general building team for tiling, joinery and decoration, and with a partner Gas Safe engineer for any gas appliance moves. Full project, single contractor." } }, { "@type": "Question", "name": "What about insurance work?", "acceptedAnswer": { "@type": "Answer", "text": "Yes: direct or via loss adjuster. 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Plumbing ![Copper pipework, isolation valves and chrome trap on a professional plumbing installation by Novopro, Bournemouth](/assets/generated-plumbing-hero-x1Lxkh90.jpg) Plumbing · Bournemouth, Poole & Dorset # Plumbing: Reactive & Planned Across Bournemouth & Dorset. Communal and demised plumbing: leak chasing, tank work, soil stacks, valves and tap replacement, plus planned plumbing programmes for managing agents and housing providers. Prompt response on active leaks across all the postcodes we cover. [Request A Survey](/contact) [01202 012290](tel:+441202012290) Qualified · Firequal Qualified · BS 8214 Compliant · Bournemouth-Based One accountable team on every job Prompt response across all postcodes we cover RAMS supplied up front Resident-aware delivery on every job Service Overview ## Plumbing: The Brief, In Plain English. ### What It Is Reactive and planned plumbing: leak isolation and repair, communal cold water tanks, hot water cylinders, soil and vent stacks, basin and bath taps, isolation valves, washing machine and dishwasher connections, outside taps, mains supply make-good and small-bore radiator work. ### Who It's For Managing agents and freeholders on communal plumbing infrastructure, commercial landlords on demised plumbing within commercial premises, private landlords on let property and homeowners on planned and reactive work. ### When You Need It Active leaks attended same-day. Planned work on EICR-driven remediation, tank cleaning and chlorination cycles, kitchen and bathroom refresh, inter-tenancy turnaround and FRA close-out where stack penetrations need re-sealing. ### Why It Matters Communal plumbing failures hit multiple flats simultaneously and turn into multi-resident habitability and damage claims fast. The cost of being slow on attend isn't the repair: it's the second-floor flat dealing with first-floor's bathwater while the leak sits unattended. What Happens If You Wait ## The Cost Of Doing Nothing. Most communal plumbing problems we're called to weren't sudden: they were predictable. Tank-room moisture, soil-stack rocking, valve corrosion, dead-leg stagnation. Planned plumbing programmes catch them before they become 11pm Saturday calls. ### Risks Of Ignoring It - → Multi-flat water damage from a single failed valve or stack joint. - → Legionella risk in poorly maintained communal cold water tanks. - → Habitability claims under the Homes (Fitness for Human Habitation) Act for no hot water or active leaks. - → Insurance claim escalation where preventable damage wasn't preventatively addressed. - → Building safety case failure where a leak penetrates a sealed compartment penetration and isn't re-sealed. ### Common Mistakes Customers Make - × Treating a dripping isolation valve as low-priority: it's about to fail open, not closed. - × Skipping tank cleaning cycles: legionella liability sits with the responsible person regardless of contractor. - × Letting a non-specialist re-seal a stack penetration through a compartment line: voids the fire-stopping. - × Patching a soil stack with mastic: fails fast, leaks worse. - × Self-isolating a leak without identifying upstream cause: comes back next month. Our Process ## First Call To Final Sign-Off. 01 ### Inspection Site visit at an agreed access window: measurements, photographs, scope and constraints recorded against your reference. 02 ### Diagnosis Findings written up against the standard, BS or building safety case clause they relate to, with severity and priority assigned. 03 ### Proposal Itemised quote, programme, RAMS and product/competency evidence: sent to the distribution list you nominate. 04 ### Works On Site Tidy, resident-aware delivery. Dust control, drop sheets, daily clear-up and notified working hours. One named lead on site. 05 ### Sign-Off & Handover Photographic completion pack, certificates and product traceability documents supplied for your file. Why It's Worth It ## What You Actually Get. ### Prompt Leak Response Active leak isolation across all the postcodes we cover during working hours on contract, full repair scheduled subject to parts. ### Safer Water Infrastructure Tank cleaning and chlorination cycles to L8 ACoP, reducing legionella exposure for residents. ### Longer Asset Life Communal infrastructure (tanks, stacks, mains) maintained on cycle: extending asset life past 30 years. ### Reduced Damage Claim Frequency Planned plumbing programmes reduce reactive call-out volume by 40-60% over 18 months on most blocks. ### Reliable Reporting Each visit reported with description, photograph and parts used: clean reconciliation to scope and insurance audit. ### Peace Of Mind On Compliance L8 records retained, EICR-driven plumbing remediation closed out cleanly, compartment penetrations re-sealed where stack work breaches a fire line. In Detail ## Plumbing, Every Variation Covered. Materials, methods and the situations each variation applies to, so you know what you're buying before you buy it. Working across Bournemouth · Poole · Christchurch · Wimborne Minster · Ferndown · Blandford Forum · Dorchester [Full Service Area Map](/service-areas) ### Active leak response First response is isolation and damage limitation: water off, drain down, leak located. Full repair follows once parts are sourced and access secured. Damage make-good handed to our general building team. ### Communal cold water tanks Annual inspection and clean to L8 ACoP, chlorination, ball valve and float replacement, lid and insulation make-good. ### Soil and vent stacks Cast-iron and uPVC stack repair, joint re-sealing, AAV (air admittance valve) replacement, fire-collar replacement where the stack penetrates a compartment line. ### Hot water cylinders Vented and unvented cylinder replacement, immersion heater swap, pressure relief valve and expansion vessel renewal. ### Tap and valve replacement Basin, bath, kitchen and outside taps. Isolation valves on hot/cold supply. Bath fillers, shower mixers and thermostatic blending valves. ### Mains and supply pipe work Lead-to-MDPE mains upgrade (where the supply company connection permits), internal supply pipe re-routing, stopcock replacement. ### Small-bore heating Radiator replacement, thermostatic valve installation, system bleed, balancing. Boiler and gas work referred to a partner Gas Safe engineer: we don't carry the Gas Safe registration ourselves. Questions ## Straight Answers. Cost, timeline, documentation, lifespan, availability: the questions everyone asks, answered before you call. [Ask Yours](/contact) ### How quickly do you attend leaks? + Active leaks across all the postcodes we cover attended promptly during business hours (8:00 – 16:30, seven days a week). Isolation first, full repair scheduled subject to parts availability. ### Are you Gas Safe registered? + No: we don't hold Gas Safe registration. Boiler and gas work is referred to a partner Gas Safe engineer who works alongside us on combined plumbing-and-gas jobs. Water-side plumbing is fully in-house. ### Do you do tank cleaning and chlorination? + Yes: annual cleaning and chlorination to L8 ACoP, with records retained for the responsible person's water-hygiene file. ### Can you handle soil-stack work? + Yes: cast-iron and uPVC repair, joint re-sealing, AAV and re-routing. Where the stack penetrates a compartment line, the fire collar is replaced to maintain the seal. ### What's your minimum charge? + Half-day minimum on reactive visits, with parts charged at cost-plus-handling. Defined-scope work (e.g. supply and install a cylinder) is fixed-price. ### Do you cover out-of-hours emergencies? + No: Novopro does not currently offer out-of-hours or emergency call-outs. Enquiries received outside working hours (8:00am to 4:30pm, seven days a week) are actioned the next working day. ### Do you fit unvented cylinders? + Yes: unvented installation by a G3-qualified installer, with notification to building control as required by Part G. ### Can you handle a kitchen or bathroom refurbishment? + Yes: coordinated with our general building team for tiling, joinery and decoration, and with a partner Gas Safe engineer for any gas appliance moves. Full project, single contractor. ### What about insurance work? + Yes: direct or via loss adjuster. Damage make-good handled in-house across plastering, joinery and decoration. On The Job ## Plumbing & Wider Novopro Work. A rolling gallery from live and recently completed jobs across Dorset, Hampshire and Wiltshire. [View Full Gallery](/our-work) ![Novopro Fire Protection block maintenance at Ocean Heights, Bournemouth](/__l5e/assets-v1/facf57a7-ae85-4e4e-8ca2-a7149cc08178/novopro-fire-protection-block-maintenance-ocean-heights-bournemouth.jpg) ![Novopro Fire Protection block maintenance at a Bournemouth residential flats development](/__l5e/assets-v1/aeb2472d-ad71-48c7-862d-8b0e78907dd6/novopro-fire-protection-block-maintenance-residential-flats-bournemouth.jpg) ![Novopro Fire Protection van attending a residential flats block, Bournemouth](/__l5e/assets-v1/676da260-38c1-4981-a936-30a362bc7538/novopro-fire-protection-block-maintenance-residential-flats-van-bournemouth.jpg) ![Novopro Fire Protection van fleet on site in Grosvenor, Bournemouth](/__l5e/assets-v1/7ed023a2-8ece-41ba-9c77-da88228986c4/novopro-fire-protection-block-maintenance-van-fleet-grosvenor-bournemouth.jpg) ![Chrome and glass balustrade balcony refurbishment on a Bournemouth block](/__l5e/assets-v1/442d075e-af5a-44c5-82c6-8778eaf4e2d2/novopro-fire-protection-block-maintenance-glass-balustrade-balcony-bournemouth.jpg) ![Double-glazed commercial fire door installation, Bournemouth](/__l5e/assets-v1/f42f7ca9-411a-4971-8e88-f1920fe83c62/novopro-fire-protection-fire-door-installation-double-glazed-commercial-bournemouth.jpg) ![Timber panelled internal fire door installation, Dorset](/__l5e/assets-v1/a793a867-c26a-4a03-887c-17db50631b94/novopro-fire-protection-fire-door-installation-timber-panelled-dorset.jpg) ![Timber panelled internal fire door installation with overhead closer, Dorset](/__l5e/assets-v1/207ab77b-6e3a-46a5-a557-7bf3cd810307/novopro-fire-protection-fire-door-installation-timber-panelled-dorset-2.jpg) ![Fire door inspection on a communal blue fire door, Bournemouth](/__l5e/assets-v1/e23b94b6-ec4f-4061-8680-be4f413d4381/novopro-fire-protection-fire-door-inspection-single-blue-door-bournemouth.jpg) ![Bespoke fitted bookshelves by Novopro carpentry team, Bournemouth](/__l5e/assets-v1/0cebdc99-c0f7-4eb1-9862-c1c9d2932458/novopro-fire-protection-carpentry-fitted-bookshelves-bournemouth.jpg) ![Modern kitchen fit-out completed by Novopro general building team, Dorset](/__l5e/assets-v1/b90d4b2c-3552-4ebd-90ae-5561a58d74d3/novopro-fire-protection-general-building-kitchen-fit-out-dorset.jpg) ![New build residential construction project by Novopro, Dorset](/__l5e/assets-v1/30fd7a4c-fc18-4f67-8f51-2eaa3b0d7856/novopro-fire-protection-general-building-new-build-construction-dorset.jpg) ![Scaffolded roofing works on a period property, Dorset](/__l5e/assets-v1/ba5c59e5-77ba-46ec-9a30-8af2d2c76cf8/novopro-fire-protection-general-building-roofing-scaffolding-period-property-dorset.jpg) ![Slate roofing with scaffolding on a Dorset property](/__l5e/assets-v1/97413a85-e804-47c4-a0d0-f0a277233333/novopro-fire-protection-roofing-slate-roof-scaffolding-dorset.jpg) Previous slide Next slide Next Step ## Got A Leak Or Need A Plumbing Programme? Call Now. Site survey within our coverage area, written quote issued after the visit, no obligation. Bournemouth-based, covering Dorset, Hampshire and Wiltshire. [Request A Quote](/contact) [01202 012290](tel:+441202012290) Qualified Inspectors Firequal Qualified Installers Compliance Documentation Issued Company No. 17225932 Related Services [Block Maintenance](/services/block-maintenance) [General Building](/services/general-building) ![Novopro Fire Protection](/__l5e/assets-v1/85b35ff4-3201-4053-94ae-8d4a67cdd7d0/logo.png) Compliance, refurbishment and property maintenance for managing agents, local authorities, housing providers and commercial clients across Dorset, Hampshire and Wiltshire. Firequal-qualified fire door installation, inspection and compartmentation. [01202 012290](tel:+441202012290)[hello@novopro.services](mailto:hello@novopro.services) 267 Holdenhurst Road, Bournemouth, BH8 8BZ #### EXPLORE - [Services](/services) - [Service Areas](/service-areas) - [Our Work](/our-work) - [About](/about) - [Reviews](/reviews) - [Contact](/contact) #### SERVICES - [Fire Doors](/services/fire-doors "Fire Doors: Bournemouth & Dorset") - [Fire Compartmentation](/services/fire-compartmentation "Fire Compartmentation: Bournemouth & Dorset") - [Fire Door Inspections](/services/fire-door-inspections "Fire Door Inspections: Bournemouth & Dorset") - [Block Maintenance](/services/block-maintenance "Block Maintenance: Bournemouth & Dorset") - [Carpentry](/services/carpentry "Carpentry: Bournemouth & Dorset") - [General Building](/services/general-building "General Building: Bournemouth & Dorset") #### SERVICE AREAS - [Bournemouth](/service-areas/bournemouth "Fire-door & block maintenance in Bournemouth") - [Poole](/service-areas/poole "Fire-door & block maintenance in Poole") - [Christchurch](/service-areas/christchurch "Fire-door & block maintenance in Christchurch") - [Wimborne Minster](/service-areas/wimborne-minster "Fire-door & block maintenance in Wimborne Minster") - [Ferndown](/service-areas/ferndown "Fire-door & block maintenance in Ferndown") - [Blandford Forum](/service-areas/blandford-forum "Fire-door & block maintenance in Blandford Forum") - [Dorchester](/service-areas/dorchester "Fire-door & block maintenance in Dorchester") - [Weymouth](/service-areas/weymouth "Fire-door & block maintenance in Weymouth") - [Dorset](/service-areas/dorset "Fire-door & block maintenance in Dorset") - [Hampshire](/service-areas/hampshire "Fire-door & block maintenance in Hampshire") - [Wiltshire](/service-areas/wiltshire "Fire-door & block maintenance in Wiltshire") © 2026 Novopro Fire Protection Ltd. 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