--- title: "Terms & Conditions | Novopro Fire Protection" description: "Website terms of use and standard contracting terms for Novopro Fire Protection Ltd." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": "Organization", "@id": "/#organization", "name": "Novopro Fire Protection Ltd", "alternateName": "Novopro Fire Protection", "url": "/", "logo": "/__l5e/assets-v1/85b35ff4-3201-4053-94ae-8d4a67cdd7d0/logo.png", "telephone": "01202 012290", "email": "hello@novopro.services", "founder": { "@type": "Person", "name": "James Cooper" }, "address": { "@type": "PostalAddress", "streetAddress": "267 Holdenhurst Road", "addressLocality": "Bournemouth", "addressRegion": "Dorset", "postalCode": "BH8 8BZ", "addressCountry": "GB" }, "areaServed": [ "Bournemouth", "Poole", "Christchurch", "Wimborne Minster", "Ferndown", "Blandford Forum", "Dorchester", "Weymouth", "Dorset", "Hampshire", "Wiltshire" ], "knowsAbout": [ "Fire Doors", "Fire Compartmentation", "Fire Door Inspections", "Block Maintenance", "Carpentry", "General Building", "Roofing", "Plumbing", "Decorating" ], "sameAs": [ "https://maps.app.goo.gl/tRQHdKvdTvAFHHiF6" ], "contactPoint": { "@type": "ContactPoint", "telephone": "01202 012290", "contactType": "customer service", "areaServed": "GB", "availableLanguage": [ "English" ] } }, { "@context": "https://schema.org", "@type": "WebSite", "@id": "/#website", "name": "Novopro Fire Protection", "url": "/", "publisher": { "@id": "/#organization" }, "inLanguage": "en-GB" }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://novopro-fire.co.uk/" }, { "@type": "ListItem", "position": 2, "name": "Terms & Conditions", "item": "https://novopro-fire.co.uk/terms-conditions" } ] } ] --- Bournemouth, Dorset [hello@novopro.services](mailto:hello@novopro.services) Open 7 days 8:00am – 4:30pm Firequal Qualified [![Novopro Fire Protection](/__l5e/assets-v1/85b35ff4-3201-4053-94ae-8d4a67cdd7d0/logo.png)](/) [Services](/services) [Service Areas](/service-areas) [Our Work](/our-work) [About](/about) [Reviews](/reviews) [Contact](/contact) [01202 012290](tel:+441202012290)[Request Survey](/contact) 1. [Home](/) 2. Terms & Conditions Legal # Terms & Conditions Last updated: 11 June 2026 ## 1\. About These Terms These terms govern your use of this website and form the basis of any enquiry made through it. Where you engage Novopro Fire Protection Ltd for building work, a separate written contract and quotation will set out the specific scope, price and timeline. ## 2\. Website Use You may browse this site for personal, non-commercial purposes. You may not copy, reproduce, scrape or republish any content, imagery or design without our prior written consent. ## 3\. Quotes & Estimates All written quotes are valid for 30 days from issue unless otherwise stated. Quotes are based on the scope and conditions observed at the time of survey; significant changes uncovered during the works (e.g. concealed structural defects) will be priced and signed off before any additional work is carried out. ## 4\. Deposits & Payments Standard payment terms are stage-based: an initial deposit on contract, progress payments at agreed milestones, and a final balance on practical completion. Deposit and stage amounts are set out in the project quotation. ## 5\. Materials Materials are covered by the manufacturer's warranty. ## 6\. Building Regulations Where works are notifiable under the Building Regulations or require planning consent, Novopro will manage the application and inspection process unless agreed otherwise in writing. The cost of statutory fees is itemised in the quote. ## 7\. Insurance Insurance and accreditation evidence is available on request prior to contract. ## 8\. Cancellation You may cancel a contract in line with the cancellation clause set out in your written agreement. Materials already ordered or works already carried out at the point of cancellation remain chargeable. ## 9\. Limitation of Liability To the maximum extent permitted by law, Novopro's total liability under any contract is limited to the contract value. Nothing in these terms excludes liability for death, personal injury caused by negligence, fraud, or any liability which cannot be excluded by law. ## 10\. Governing Law These terms are governed by the laws of England and Dorset. Any dispute will be subject to the exclusive jurisdiction of the courts of England and Dorset. ## 11\. Contact Novopro Fire Protection Ltd · Bournemouth, Dorset · 01202 012290 · [hello@novopro.services](mailto:hello@novopro.services) · Company No. 17225932. [Return to homepage](/) · [Privacy Policy](/privacy-policy) ![Novopro Fire Protection](/__l5e/assets-v1/85b35ff4-3201-4053-94ae-8d4a67cdd7d0/logo.png) Compliance, refurbishment and property maintenance for managing agents, local authorities, housing providers and commercial clients across Dorset, Hampshire and Wiltshire. Firequal-qualified fire door installation, inspection and compartmentation. [01202 012290](tel:+441202012290)[hello@novopro.services](mailto:hello@novopro.services) 267 Holdenhurst Road, Bournemouth, BH8 8BZ #### EXPLORE - [Services](/services) - [Service Areas](/service-areas) - [Our Work](/our-work) - [About](/about) - [Reviews](/reviews) - [Contact](/contact) #### SERVICES - [Fire Doors](/services/fire-doors "Fire Doors: Bournemouth & Dorset") - [Fire Compartmentation](/services/fire-compartmentation "Fire Compartmentation: Bournemouth & Dorset") - [Fire Door Inspections](/services/fire-door-inspections "Fire Door Inspections: Bournemouth & Dorset") - [Block Maintenance](/services/block-maintenance "Block Maintenance: Bournemouth & Dorset") - [Carpentry](/services/carpentry "Carpentry: Bournemouth & Dorset") - [General Building](/services/general-building "General Building: Bournemouth & Dorset") #### SERVICE AREAS - [Bournemouth](/service-areas/bournemouth "Fire-door & block maintenance in Bournemouth") - [Poole](/service-areas/poole "Fire-door & block maintenance in Poole") - [Christchurch](/service-areas/christchurch "Fire-door & block maintenance in Christchurch") - [Wimborne Minster](/service-areas/wimborne-minster "Fire-door & block maintenance in Wimborne Minster") - [Ferndown](/service-areas/ferndown "Fire-door & block maintenance in Ferndown") - [Blandford Forum](/service-areas/blandford-forum "Fire-door & block maintenance in Blandford Forum") - [Dorchester](/service-areas/dorchester "Fire-door & block maintenance in Dorchester") - [Weymouth](/service-areas/weymouth "Fire-door & block maintenance in Weymouth") - [Dorset](/service-areas/dorset "Fire-door & block maintenance in Dorset") - [Hampshire](/service-areas/hampshire "Fire-door & block maintenance in Hampshire") - [Wiltshire](/service-areas/wiltshire "Fire-door & block maintenance in Wiltshire") © 2026 Novopro Fire Protection Ltd. Company No. 17225932. All rights reserved. [Privacy Policy](/privacy-policy)[Terms & Conditions](/terms-conditions)[Cookie Policy](/cookie-policy)Open 7 days 8:00am – 4:30pm [Call Now](tel:+441202012290)[Get Estimate](/contact) We use essential cookies to run this site, and optional cookies only with your consent. [Cookie Policy](/cookie-policy). AcceptReject